FAQ's

FAQ'S and Information

Shipping-

You will get a dispatch email once your order has been shipped.
We ship internationally, if you're having any problems or if your country is not available please message me.
Uk shipping delievred by Royal Mail 2nd classes signed for.
Buyers are responsiblie for any customs chargers and import taxes that may apply. I am not responsiblie for delays due to customs.

Turnaround-

As I make every item made to order my turnaround is 2-4 weeks, then allow 3-5 days for shipment (UK) . I do try and get orders made before turnaround time.

Materials-

Soft fabric
Good quality embroidery thread
Unisex
All handmade by me
See size and colour options to see what materials of tops and sweatshirts are made of.

Aftercare-

Wash on 30 degrees
Tumble dryer is not recommended
Iron on a cool temperature

Packaging-

All my Packaging is recyclable

Due to each design being handmade when ordered the design might be located slightly higher or lower, I do try my best to get them exactly the same. With some of the designs they are the same size on each sized top etc. may appear smaller or larger.

Please see our refund policy.

My Instagram page is @bluebell.threads

My Email address is [email protected]