FAQ's

FAQ'S and Information 

Shipping- 
  • You will get a dispatch email once your order has been shipped.
  • We ship internationally, if you're having any problems or if your country is not available please message me.
  • Uk shipping delievred by Royal Mail 2nd classes signed for.
  • Buyers are responsiblie for any customs chargers and import taxes that may apply. I am not responsiblie for delays due to customs.

Turnaround-
  •  As I make every item made to order my turnaround is 2-4 weeks, then allow 3-5 days for shipment (UK) . I do try and get orders made before turnaround time.
Materials-
  • Sweater and T-shirt details:
  • sweater 50% cotton 50% polyester 
  • T-shirt 100% cotton 
  • Soft fabric
  • Good quality embroidery thread 
  • Unisex
  • All handmade by me

Aftercare-
  • Wash on 30 degrees 
  • Tumble dryer is not recommended 
  • Iron on a cool temperature 

Packaging-

  • All my Packaging is recyclable 

Due to each design being handmade when ordered the design might be located slightly higher or lower, I do try my best to get them exactly the same. With some of the designs they are the same size on each sized top etc. may appear smaller or larger.  

Please see our refund policy.

 My Instagram page is @bluebell.threads 

My Email address is bluebellthreads@hotmail.com